This chapter talks about smart machines and AI. IT speaks of the advancment of technology and how it becoming more and more intelligent. He illustrates different scenarios of where machines could have conversations with us using their intelligence. He then explains the differences between humans and machines and shows the vast gap between us. He explains how computers now have no way of being intelligent enough to hold conversations but makes us think of the future and all its possibilities. He says that by establisging a common ground between humans and computers, this may happen.
Discussion:
I think some of the ideas presented in this book are way out there, but I'm sure many of the new technologies we have today seemed far fetched at some point in the past. The design of future things seem to annoy us if they go the way Norman explains them. Who knows what the future will hold, but I am not going to take any lip from any machine.
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